Smartphone Day Pass
- 24 hours of continuous internet access on domestic Gogo equipped flights
- Valid only on smartphone and iPod touch.
- Valid on one or more flights on the participating airline where the pass is initially activated.
- Expires 1 year from purchase.
- By purchasing this pass, you are purchasing a limited license to access Gogo’s onboard network. This license allows you to access the network for one continuous 24-hour period during the 12 months following the purchase of this pass. The purchase and sale of this limited license is completed when the pass is placed in your Gogo account. This license has no cash value and cannot be refunded, transferred or assigned. After the limited term has expired, the pass representing this license will no longer appear in your account.
Important notes about Gogo’s internet service:
- Participating airlines are subject to change at any time without notice. Please visit our participating airlines page regularly for the most up-to-date list of airlines on which your pass is valid.
- This pass is valid on participating airlines’ Gogo equipped flights operating between airports within the United States, Canada, and Mexico, where network coverage exists.
- Gogo's internet service is available above 10,000 feet within Gogo's network coverage area (principally the continental United States and portions of Alaska and Canada), and may be interrupted if the aircraft flies outside this area. If/when the aircraft returns to the service area, you can sign back into your session without making another purchase.
- Once you activate your Smartphone Day Pass, you can sign out and sign back in at on your smartphone at any time on any flight on the same participating airline on which your pass was initially activated during the 24-hour duration without purchasing another pass. All policies regarding the use of electronic devices inflight apply.
- Gogo will become unavailable as the aircraft makes its final approach to its destination and prepares for landing.
- Additional Gogo passes may be available for purchase inflight.
- Access to Gogo Customer Care via eChat live messaging is available 24 hours a day, 7 days a week inflight or on the ground through Gogo’s homepage at www.gogoair.com. Questions or comments regarding the service should be directed to Gogo Customer Care at 1-877-350-0038 or email@example.com