Elevate the inflight experience
With the Gogo Custom Portal, your airline has the opportunity to offer a completely customized inflight experience that drives ancillary revenue and generates passenger loyalty.
Reward high-value customers
Offer elite-status or first-class passengers complimentary internet access or entertainment.
Integrate loyalty programs
Allow passengers to log in with their loyalty program credentials, check their status, and redeem miles for internet access.
Enhance customer service
Enable new applications of connectivity that provide higher standards in personal service, such as customized food and drink orders, personalized digital copies of your inflight magazine, and connecting gate or baggage information.
Design your ideal experience
Collaborate with our in-house design team, which specializes in digital inflight experiences, to create your ideal portal. Our simple, efficient process includes a planning and discovery workshop and ongoing maintenance efforts.
With 20+ years of experience, Gogo is the best-suited provider to deliver your customers a memorable inflight experience. Our portals are built upon Gogo’s comprehensive selection of services, which use proven methods to help airlines increase all forms of revenue.
Unlike competitors, our weather service supports flexible integration into many user experiences – both pre- and post-purchase.
Location/ destination services
Available on over 2,300 aircraft, Gogo’s flight tracker is the most-widely used flight information solution in the industry, allowing passengers to view their progress via a moving map.
Gogo provides unmatched flexibility in terms of pass offerings, subscriptions, and discounted pre-flight purchases, resulting in more than 94 million inflight connectivity sessions.
Our team of dedicated airline and product representatives manage more than 6,000 contacts per month across 2,300+ commercial aircraft, enabling Gogo to deliver this service with unmatched expertise and cost-effectiveness.
We manage more than 4.5 million Gogo accounts a year, which provide a smooth sign-in process and enable a number of sales options beyond transaction-based inflight sales.
Payment processing and billing
Handling 1.25 million transactions per month, our user-friendly purchase path enables quick, secure purchases with nine different payment options.
Gogo has provided whitelisting services – free, secured access to websites that would otherwise remain behind the paywall – since 2008, longer than anyone else in the industry.
Digital ad server
As the first real-time inflight ad server certified by the Interactive Advertising Bureau (IAB), Gogo’s digital ad server builds upon OpenX’s robust APIs to deliver targeted ads by route.